Old Havana Casino

Key Rating

2.7/5

Key Rating

2.74

Section Rating

Ownership and Associations

1.55

Software Providers

3.8

Games and House Advantage

4.41

Promotions and Bonuses

4.33

Countries and Languages

1.96

Banking and Payouts

1.61

Contacts and Support

3.39

Supervising Authorities

2.35

Standings at Gambling Portals

1.74

Player Experiences

1st of   167  casinos accepting   United States: Virginia
  • + FREE 250%
    $2500

    Welcome bonus. Click the icon to claim.

  • Slots:121
    Table Games:7
    Video Poker:14
    Arcade and Variety:5
  • Estimated payout time is 5 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Panama
  • No Dispute Resolver

Old Havana Casino Review — Main Takes

Old Havana Casino delivers the exciting experience of a getaway, hot nights, relaxing atmosphere and big wins. In addition to this entourage, there are:

  • Reliable Software

    Entertainment is provided by RealTime Gaming.

  • Two Gaming Modes

    Either a downloadable client or instant-play online is possible.

  • Mobile Adaptation

    The portable library has a smaller collection of games, but all of them are available instantly from mobile browsers.

  • Choice of Sign-Up Bonuses

    There are two options, depending on player preferences in game cohorts.

  • Slow Payouts

    This brand belongs to a company that normally manages cashouts within five business days.

  • Balanced Lobby

    Although there is only one software developer and less than 200 games, all classifications are available.

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General Information
Section Rating  

2.4 /5

Main

Associated Companies
Affiliate Program
Mainstreet Affiliates  
Licensed in
Panama
Year Established
2012 

Associated Casinos

Titles
Average rating
2.97
Partner Casino Restrictions
One no-deposit bonus per casino group

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

Registration Restrictions

No restrictions specified

Other Conditions
Increased to 45% bonus with using MST Gift Cards or Money Order for depositsUnited States

Targeted Countries

Targeted Countries
No targeted specified

Notes

Countries that are restricted from online gaming automatically will be verified due to Internet IP addresses

Contacts and Support

Current Casino Time

01:13 (UTC-5)

Live chat

Yes

24/7 support

Yes

Website FAQs

No

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

None

Fax

International

Unknown

UK

Unknown

Canada US

+1-866-702-5078

Other countries

Unknown

Mail Adress

Title

Old Havana Casino

Street & Number

Unknown

City

Panamá City

Country

Panama

Post Code

Unknown

Complaints Handling Procedure

Procedure

Complaints submitted to CDS and resolved by casino

Licensing Authority

Location

Panama

License Name

Panama Gaming Control Board (Junta de Control de Juegos)

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

None

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Not represented

Casinomeister

PAB

Askgamblers

Representative

Other

Facebook

No Page

Our Take

Old Havana was founded in 2012. It belongs to a family of websites of the Main Street Vegas Group, which also maintains Sun Palace, Las Vegas USA, SlotsPlus, and several other destinations for gambling. All of them are licensed and regulated under the jurisdiction of Panama, and run on RTG’s software. It is, therefore, possible for those living in the United States of America to register and play.

 

English is the only language option, and the design of the platform is simplistic and somewhat old-fashioned. Countries that contribute the most to the traffic of this Cuba-inspired gambling palace are the USA, Australia, Poland, Germany and the United Kingdom.

 

There are three options to access the library. The first is to download and install the software. It is the only mode that includes the complete selection of games. An instant-play lobby is also available. It is convenient and simple to navigate, but has a smaller number of games. Another way to bet and win is the mobile adaptation. It is instant and compatible with the majority of modern smartphones and tablets.

 

Registration allows to not only practice on demo play, but to actually place stakes and win big. It is also a key to numerous promotions. Obtaining a login is a matter of five minutes through a simple registration form available online.

Banking and Payouts
Section Rating  

1.6 /5

Payment Methods for United States: Virginia

Bank Transfer
Voucher
Credit Card
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 0 to 2 Calendar days
By cheque
from 5 to 14 Calendar days
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

from 3 to 90 days, median is 15 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 49 days, best guess 5 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
36%

Limits

Max cashout one time

5000

Max cashout monthly

20000

Withdrawal Min

Minimum withdrawal is 10 USD by Neteller, 400 USD by check via courier, 100 USD by other oayment methods

Max cashout details

Max withdrawal per event is 400 USD by check via regular mail,1250 USD by ACH, 5000 USD by Neteller, 2500 USD by other payment methods

Deposit Min

Min deposit is 1 USD by Money Order, 5 USD by MST Gift Cards, 20 USD by credit/debit cards, 10 USD by other deposit methods

Deposit Max

Max deposit per event is 500 USD by MST Gift cards,870 USD by Money Order, 999 USD by ClickandBuy, 2500 USD by Neteller, 5000 USD by other deposit methods

Max cashout details

Max withdrawal per week depend on player class: the lowest regular class may cash out a maximum of 1000 USD per week, the highest diamond class - 5000 USD per week

Fees

Player Activity

Deposit must be played through the 5 times to avoid unspecified fee

Our Take

All deposits and withdrawals are only possible in USD. The minimum amount depends on the chosen deposit method. Thus, Neteller and Skrill payments start from a minimum of USD 10, while those who deposit with Visa and MasterCard are supposed to add no less than USD 20 to the account. MST Gift Cards allow for a minimum of USD 5. There is also offline bank transfer, as well as the possibility to withdraw by bank check.

 

Depending on their status, players are entitled to different weekly cash-out limits. Thus, regular clients can claim as much as USD 1,000 per week, while VIP members have the advantage of withdrawing up to USD 5,000 per week, which totals USD 20,000 per month. Nevertheless, these are still considered low payout limits.

 

The minimum withdrawal is USD 10 for e-wallets, USD 400 by bank check, and USD 100 for all other methods. The advertised payout time is from one to two business days. Those who decide to cash out by bank check will need to wait for up to two weeks. Normally, the average withdrawal time is five business days. There have been cases at some of the Main Street Vegas Group’s operators where users needed to wait for up to 50 days.

 

The risk of non-payment is 36%.

Web Reputation
Section Rating  

2.0 /5

Gambling Portal Ratings

LCB
2.1
Askgamblers Casino
4.52
ThePOGG
2.75

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

Not Listed

Our Take

The ratings from the online community range from mid to high. CasinoMeister’s status is “Reservation”. LCB and The POGG Rating rate it below average, with the first portal rating it 2 out of 5, and the second giving it 3 out of 10. AskGamblers is neutral with a 5 out of 10 rating.

 

Visitors enjoy the quality of software and are eager to use the bonuses. Payouts are among the causes for complaints. All problems can be submitted to CDS and solved by the help desk representatives. Channels to contact customer service include phone, e-mail, and 24/7 live chat.

Promotions and Bonuses
Section Rating  

4.3 /5

Total Bonus

$9520

Key Facts - Old Havana Casino Bonus Review

  • Promotions:

    Welcome and weekly offers are available to everyone, as well as the VIP program.

  • Bonus Codes:

    Promo codes are required for each deal, and readers can copy them from our bonus chart.

  • Game Contribution:

    Slot machines and arcades count 100% towards the play-through requirements. Table games contribute up to 100%. Video pokers count only 44% towards the rollover terms.

  • Cashable:

    All bonus money can be converted into cash if the terms are completed on time.

Play-through Requirement and Bonus Structure

Info
  • 200%
  • $5000
  • 40XBD
KEY20
Copy to Clipboard
Info
  • 200%
  • $2000
  • 40XBD
Havana200
Copy to Clipboard
Info
  • 250%
  • $2500
  • 40XBD
Havana250
Copy to Clipboard

Our Take

Whoever registers can claim the Welcome bonus. It is either on slot machines or on other games. The slot machines sign-up offer is a 300% match on the initial deposit. Those customers that want to have more wagering options can claim either a 200% or 250% match on their deposits, and then wager them on games other than slot machines.

 

The weekly menu for already registered active members is also diverse. Mondays come with cashback options up to USD 500. Wednesdays and Fridays reward players with match bonuses. Thursdays are the time for free spins, while weekends are to use the entire range of promotions.

 

In addition to these deals, there is always an option to become a VIP player through accumulated loyalty points.

Games and Software
Section Rating  

4.1 /5

Downloadable Software

Provider

Realtime Gaming

Popularity

2 (used by 60 out of 972 casinos)

Game Speed 

Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)

PC Performance 

Light (CPU 15%, Ram 200MB, HDD 100MB)

Number of games

199 (Slots: 121, Video Poker: 60, Table Games: 11, Arcade and Variety: 7)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Realtime Gaming 87
Total87

Software

Supported Softwares
Android IOS Windows

Popular Games on Old Havana Casino

Our Take

Over 100 of Real Time Gaming’s releases are available in the lobby, and this number includes all cohorts. Mostly, there are slot machines, while the scarcest representation is for arcade games. The downloadable client also contains live dealer entertainment.

 

RTG produces a diverse range of slots. There are 3-Reel games, video slots and progressive jackpots, as well as new creations like Purrfect Pets. Table games cover mostly pokers and blackjack, while roulette in the online version is limited to only a few variations. Fans of baccarat and Craps will also be able to play their favorite games.

 

Video pokers provide mostly standard popular variations, such as All American and Jacks or Better, but also feature rarer types. Among the arcade options, there are Keno, Bingo and scratch cards.