Old Havana Casino

 Key Rating: 2.7

Key Rating2.74

Section Ratings:

Ownership and Associations1.55

Software Providers3.8

Games and House Advantage4.41

Promotions and Bonuses4.33

Countries and Languages1.96

Banking and Payouts1.61

Contacts and Support3.39

Supervising Authorities2.35

Standings at Gambling Portals1.74

Player Experiences

  (1st of 157 casinos casinos accepting United States: Virginia )
  • Software
  • VA Allowed
    Players residing in United States: Virginia are accepted. Click the icon to play.
  • 250%

    Welcome bonus. Click the icon to claim.

  • Slots:121
    Table Games:7
    Video Poker:14
    Arcade and Variety:5
    Game Variety
  • Fast Pay
    Estimated payout time is 5 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Unsupervised
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • Licensing authorityPanama
  • No Disput Resolver
Old Havana Casino Review — Main Takes
Old Havana Casino delivers the exciting experience of a getaway, hot nights, relaxing atmosphere and big wins. In addition to this entourage, there are:
  • Reliable Software
    Entertainment is provided by RealTime Gaming.
  • Two Gaming Modes
    Either a downloadable client or instant-play online is possible.
  • Mobile Adaptation
    The portable library has a smaller collection of games, but all of them are available instantly from mobile browsers.
  • Choice of Sign-Up Bonuses
    There are two options, depending on player preferences in game cohorts.
  • Slow Payouts
    This brand belongs to a company that normally manages cashouts within five business days.
  • Balanced Lobby
    Although there is only one software developer and less than 200 games, all classifications are available.
General Information
Section Rating: 2.4  


Associated Companies
Affiliate Program
Mainstreet Affiliates  
Licensed in
Year Established

Associated Casinos

Average rating
Partner Casino Restrictions
One no-deposit bonus per casino group

Additional Betting Options

  • None


  • None

Languages Supported

Casino Web Site English

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration Restrictions No restrictions specified

Other Conditions

Increased to 45% bonus with using MST Gift Cards or Money Order for depositsUnited States


Countries that are restricted from online gaming automatically will be verified due to Internet IP addresses

Our Take

Old Havana was founded in 2012. It belongs to a family of websites of the Main Street Vegas Group, which also maintains Sun Palace, Las Vegas USA, SlotsPlus, and several other destinations for gambling. All of them are licensed and regulated under the jurisdiction of Panama, and run on RTG’s software. It is, therefore, possible for those living in the United States of America to register and play.


English is the only language option, and the design of the platform is simplistic and somewhat old-fashioned. Countries that contribute the most to the traffic of this Cuba-inspired gambling palace are the USA, Australia, Poland, Germany and the United Kingdom.


There are three options to access the library. The first is to download and install the software. It is the only mode that includes the complete selection of games. An instant-play lobby is also available. It is convenient and simple to navigate, but has a smaller number of games. Another way to bet and win is the mobile adaptation. It is instant and compatible with the majority of modern smartphones and tablets.


Registration allows to not only practice on demo play, but to actually place stakes and win big. It is also a key to numerous promotions. Obtaining a login is a matter of five minutes through a simple registration form available online.

Contacts and Support


Current Casino Time22:18 (UTC-5)

Live chatYes

24/7 supportYes

Website FAQsNo




Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other email None




Canada US+1-866-702-5078

Other countries Unknown

Mail Adress

TitleOld Havana Casino

Street & NumberUnknown

CityPanamá City


Post CodeUnknown

Complaints Handling Procedure

ProcedureComplaints submitted to CDS and resolved by casino

Licensing Authority

Location Panama

License Name Panama Gaming Control Board (Junta de Control de Juegos)

Complain None

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted

Other Organizations None

Gambling Portals 

Latestcasinobonuses Not represented

Casinomeister PAB

Askgamblers Representative


Facebook No Page

Banking and Payouts
Section Rating: 1.6  

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies USD  

Payout Times

Advertised payout time

To e-wallets  from 0 to 2 Calendar days

By cheque from 5 to 14 Calendar days

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos from 3 to 90 days, median is 15 days

KeyToCasino estimated payout time 

To e-wallets from 1 to 49 days, best guess 5 days

Non-payment risk  36%


Max cashout one time 5000

Max cashout monthly 20000

Withdrawal Min Minimum withdrawal is 10 USD by Neteller, 400 USD by check via courier, 100 USD by other oayment methods 

Max cashout details Max withdrawal per event is 400 USD by check via regular mail,1250 USD by ACH, 5000 USD by Neteller, 2500 USD by other payment methods 

Deposit Min Min deposit is 1 USD by Money Order, 5 USD by MST Gift Cards, 20 USD by credit/debit cards, 10 USD by other deposit methods 

Deposit Max Max deposit per event is 500 USD by MST Gift cards,870 USD by Money Order, 999 USD by ClickandBuy, 2500 USD by Neteller, 5000 USD by other deposit methods 

Max cashout details Max withdrawal per week depend on player class: the lowest regular class may cash out a maximum of 1000 USD per week, the highest diamond class - 5000 USD per week 

Our Take

All deposits and withdrawals are only possible in USD. The minimum amount depends on the chosen deposit method. Thus, Neteller and Skrill payments start from a minimum of USD 10, while those who deposit with Visa and MasterCard are supposed to add no less than USD 20 to the account. MST Gift Cards allow for a minimum of USD 5. There is also offline bank transfer, as well as the possibility to withdraw by bank check.


Depending on their status, players are entitled to different weekly cash-out limits. Thus, regular clients can claim as much as USD 1,000 per week, while VIP members have the advantage of withdrawing up to USD 5,000 per week, which totals USD 20,000 per month. Nevertheless, these are still considered low payout limits.


The minimum withdrawal is USD 10 for e-wallets, USD 400 by bank check, and USD 100 for all other methods. The advertised payout time is from one to two business days. Those who decide to cash out by bank check will need to wait for up to two weeks. Normally, the average withdrawal time is five business days. There have been cases at some of the Main Street Vegas Group’s operators where users needed to wait for up to 50 days.


The risk of non-payment is 36%.


Player Activity Deposit must be played through the 5 times to avoid unspecified fee


Web Reputation
Section Rating: 2.0  

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusReservation
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNot Listed
Casinolistings StatusNot Listed

Our Take

The ratings from the online community range from mid to high. CasinoMeister’s status is “Reservation”. LCB and The POGG Rating rate it below average, with the first portal rating it 2 out of 5, and the second giving it 3 out of 10. AskGamblers is neutral with a 5 out of 10 rating.


Visitors enjoy the quality of software and are eager to use the bonuses. Payouts are among the causes for complaints. All problems can be submitted to CDS and solved by the help desk representatives. Channels to contact customer service include phone, e-mail, and 24/7 live chat.

Promotions and Bonuses
Section Rating: 4.3  
*Total Bonus:  $9520

Key Facts - Old Havana Casino Bonus Review

  • Promotions: Welcome and weekly offers are available to everyone, as well as the VIP program.
  • Bonus Codes: Promo codes are required for each deal, and readers can copy them from our bonus chart.
  • Game Contribution: Slot machines and arcades count 100% towards the play-through requirements. Table games contribute up to 100%. Video pokers count only 44% towards the rollover terms.
  • Cashable: All bonus money can be converted into cash if the terms are completed on time.

Play-through Requirement and Bonus Structure

  • Initial Deposit Bonus 
  • Cashable
  • 200%
  • $5000
  • 40XBD
  • S
    Contribute: 100%
    Wager: 40xBD
    Table Games
    Contribute: 0-100%
    Wager: 40xBD to Unlimited
    Video Poker
    Contribute: 44%
    Wager: 90xBD
    Arcade and Variety
    Contribute: 100%
    Wager: 40xBD
  • Welcome Bonus 
  • Cashable
  • 200%
  • $2000
  • 40XBD
  • S
    Contribute: 100%
    Wager: 40xBD
    Table Games
    Contribute: 0-100%
    Wager: 40xBD to Unlimited
    Video Poker
    Contribute: 44%
    Wager: 90xBD
    Arcade and Variety
    Contribute: 100%
    Wager: 40xBD
  • Second Deposit Welcome Bonus

  • Bonus Code
  • Welcome Bonus 
  • Cashable
  • 250%
  • $2500
  • 40XBD
  • S
    Contribute: 100%
    Wager: 40xBD
    Table Games
    Contribute: 0-100%
    Wager: 40xBD to Unlimited
    Video Poker
    Contribute: 44%
    Wager: 90xBD
    Arcade and Variety
    Contribute: 100%
    Wager: 40xBD

Our Take

Whoever registers can claim the Welcome bonus. It is either on slot machines or on other games. The slot machines sign-up offer is a 300% match on the initial deposit. Those customers that want to have more wagering options can claim either a 200% or 250% match on their deposits, and then wager them on games other than slot machines.


The weekly menu for already registered active members is also diverse. Mondays come with cashback options up to USD 500. Wednesdays and Fridays reward players with match bonuses. Thursdays are the time for free spins, while weekends are to use the entire range of promotions.


In addition to these deals, there is always an option to become a VIP player through accumulated loyalty points.

Games and Software
Section Rating: 4.1  

Downloadable Software

Provider Realtime Gaming
Popularity 2 (used by 62 out of 930 casinos)
Game Speed  Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)
PC Performance  Light (CPU 15%, Ram 200MB, HDD 100MB)
Number of games 199 (Slots: 121, Video Poker: 60, Table Games: 11, Arcade and Variety: 7)

Instant-Play Software

Realtime Gaming Realtime Gaming 87

Mobile Software

Mobile Version Available

Popular Games on Old Havana Casino


Our Take

Over 100 of Real Time Gaming’s releases are available in the lobby, and this number includes all cohorts. Mostly, there are slot machines, while the scarcest representation is for arcade games. The downloadable client also contains live dealer entertainment.


RTG produces a diverse range of slots. There are 3-Reel games, video slots and progressive jackpots, as well as new creations like Purrfect Pets. Table games cover mostly pokers and blackjack, while roulette in the online version is limited to only a few variations. Fans of baccarat and Craps will also be able to play their favorite games.


Video pokers provide mostly standard popular variations, such as All American and Jacks or Better, but also feature rarer types. Among the arcade options, there are Keno, Bingo and scratch cards.