Crystal Casino

 Key Rating: 3.5

Key Rating3.52

Section Ratings:

Ownership and Associations3.47

Software Providers4.68

Games and House Advantage4.21

Promotions and Bonuses2.59

Countries and Languages3.03

Banking and Payouts3.45

Contacts and Support4.33

Supervising Authorities2.94

Standings at Gambling Portals2.4

Player Experiences

  (United States: Virginia is not allowed. See the list of 151 casinos accepting United States: Virginia United States: Virginia)
 
  • + 1 Other Software
  • NO VA
    Players residing in United States: Virginia are not accepted.
  • 150%
    Unlim
    Bonus

    Welcome bonus. Click the icon to claim.

  • Slots:254
    Table Games:3
    Video Poker:0
    Arcade and Variety:6
    Game Variety
  • Fast Pay
    Estimated payout time is 3 days. Click the icon for more details.
  • Supported
  • No Live
    Live dealer games are not available. Click the icon for more details.
  • Supervised
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.
  • NO INFO
 
  • Licensing authorityCuracao
  • No Disput Resolver
 
 
Crystal Casino Review — Main Takes
Crystal Casino has plenty of features that make the gambling experience smooth and convenient:
  • Decent Software
    Microgaming and Amatic are among the major studios located in the library.
  • Good Slot Selection
    This is the most featured category, with a variety of classic and video releases on different topics and with diverse bonus features. All-time hits and new products are all located under one virtual roof.
  • Availability of Other Games
    There are table games and arcades, and bets are also accepted in an online lottery.
  • Fast Access to Entertainment
    Everyone needs a login to play instantly without any additional download.
  • Betting on the Go
    The mobile adaptation runs smoothly on all types of modern devices and allows players to enjoy all types of games on the go.
  • Fast Advertised Payout
    Crystal promises to pay within one business day.
 
General Information
Section Rating: 3.6  
 

Main

Associated Companies
Affiliate Program
VIPAFF  
Licensed in
Year Established
 

Associated Casinos

Titles

Ice Casino

Average rating
2.7
Partner Casino Restrictions
Unknown

Additional Betting Options

  • None

Languages Supported

Casino Web Site English, Russian, Turkish

Targeted Countries

Targeted Countries No targeted specified

Country Limitations for United States: Virginia

Registration RestrictionsUnited States
United States

Our Take

Crystal Casino is licensed and regulated by the jurisdiction of Curacao, and belongs to Nabelse Holdings Limited. Among its sister sites, there are BitStarz, Ice and 7-Bit. All the content is available in English, Russian and Turkish. Countries that contribute the most to the casino’s traffic are Bulgaria, Russia, the Netherlands, Ukraine and Latvia.

 

In addition to a wide variety of games, visitors will also find a separate lobby for lottery. All entertainment can freely be launched from the browser due to the instant play lobby. The same mode is possible for all types of portable devices. The mobile version can be launched on a diverse range of modern smartphones and tablets.

 

Without the registration, only the free play mode is available. The sign-up procedure is divided into a few easy steps, which require information about oneself, banking and account preferences. Once the login is obtained, it grants players access to numerous winning possibilities and lucrative promotions.

Contacts and Support

General

Current Casino TimeUnknown

Live chatYes

24/7 supportYes

Website FAQsYes

Phone

International+74993462030

UK

Canada US

Other countries

General emailSend an Email

Feedback Form None

VIP email None

Other email None

Fax

InternationalUnknown

UKUnknown

Canada USUnknown

Other countries Unknown

Mail Adress

TitleBrivio Limited

Street & NumberOffice 102, 12A Lekorpouzier

CityLimassol

CountryCyprus

Post CodeUnknown

Complaints Handling Procedure

ProcedureDisputes resolved by the casino, no special rules

Licensing Authority

Location Curacao

License Name eGaming licensing services

Complain via Website Form

Show full information

Supervising Organizations

eCOGRA Not Accepted

IBAS Not Accepted


Other Organizations None

Gambling Portals 

Latestcasinobonuses Representative

Casinomeister PAB

Askgamblers Representative

Other

Facebook No Page

 
Banking and Payouts
Section Rating: 3.5  
 

Payment Methods for United States: Virginia

Show all Payment Methods

Currencies EUR, USD, RUB  

Payout Times

Advertised payout time

To e-wallets  from 0 to 1 days

By cheque N/A

Of that, reversal period Unknown

Reported payout time

For this casino Not enough data

For all associated casinos Not enough data

KeyToCasino estimated payout time 

To e-wallets from 1 to 6 days, best guess 3 days

Non-payment risk  Not enough data

Limits

Max cashout one time 5000

Max cashout monthly 20000

Our Take

At this casino, deposits are allowed only in US dollars, Russian rubles and Turkish lira. The amount of payment options is not diverse, either. There are a few international e-wallets, as well as Russia-targeted Webmoney, QIWI, Moneta.ru and YandexMoney. In addition to these services, there are also cards.

 

The payout limits are rather small. Within a single transaction, everyone is allowed to request no more than USD 5,000, and the monthly withdrawal limit is USD 20,000. All wins are advertised as being paid within one business day. Statistically, however, it quite often takes up to three business days.

Fees

Other

 
Web Reputation
Section Rating: 2.3  
 

Gambling Portal Ratings

Askgamblers CasinoRank
CasinoAdvisor Rating
Casinolistings Rating
Casinomeister Rating
Latest Casino Bonuses Rating
ThePOGG Rating

Gambling Portal Statuses

Askgamblers StatusNo Status
Casinomeister StatusNot Listed
Latest Casino Bonuses StatusNo Status
Online Casino City StatusNo Status
Casinolistings StatusNot Listed

Our Take

The reviews online are positive in most cases. The only exception is The POGG, which gives the casino a rating of 4 out of 10. LCB’s opinion is 4 out of 5, and AskGamblers labels the website “Good”, while rating it 8 out of 10.

 

Members are satisfied with games and assistance, and complain about payouts that take more time than advertised. Also, some of them are not happy with the software and bonuses. All issues should be resolved with the help desk by phone or e-mail, as well as through 24/7 live chat.

 
Promotions and Bonuses
Section Rating: 2.6  
 
 
*Total Bonus:  Unlim
 
 

Key Facts - Crystal Casino Bonus Review

  • Bonus Codes: All promotions are available automatically after depositing, and no dues are required.
  • Game Contribution: Slot machines count 100% to the play-through terms. Arcades, table games, and video poker games contribute 5%.
  • Non-Cashable: Only wins from the promotion can be cashed out, while the bonus itself will be annulled once the time runs out.
  • Wagering Requirements: 30xBD is considered to be an average level of complexity.
 

Play-through Requirement and Bonus Structure

  • Welcome Bonus 
  • Non-Cashable
  • 150%
  • Unlimited
  • 30XBD
  • S
    Slots
    Contribute: Unknown
    T
    Table Games
    Contribute: Unknown
    V
    Video Poker
    Contribute: Unknown
    A
    Arcade and Variety
    Contribute: Unknown

Our Take

All new players are greeted with a 150% match up to an unlimited amount on their initial deposit. The promotion must be wagered on slot machines, and the requirements are 30xBD. Among the ongoing promotions, there are also constantly renewing deposit bonuses, as well as loyalty points and benefits.

 
Games and Software
Section Rating: 4.5  
 

Instant-Play Software

ProvidersTotal
Microgaming Microgaming 229
Endorphina Endorphina 39
Amatic Amatic ?
Show all Providers
Total268

Mobile Software

Mobile Version Available

Popular Games on Crystal Casino

 

Our Take

There are over 200 games, primarily provided by Microgaming, Amatic and Endorphina. Both slots and casino games are available, and there is only one lobby, which is located on the home page. The filters to search for suitable entertainment include slots, cards, table games and other.

 

The slot machines tab features a decent selection of releases. Those who like video machines can bet on Microgaming’s Happy Holidays and Lost Vegas, Amatic’s Casanova and Admiral Nelson, or Endorphina’s Satoshi’s Secrets and The Emirate. Classic reels are represented by Cherries Gone Wild, Retro Reels and Triple Magic, just to name a few. Big progressive wins are available to those who choose Cash Splash, Viking Quest and Robinzon, as well as several other options.

 

Card games are represented by Baccarat, table pokers like Cyberstud, and a few Blackjack variations – Spanish 21, Vegas Single Deck, Big 5 Blackjack Gold, Classic and Atlantic City. The table games tab offers players American, French, Premier and European roulette types. Keno, Bingo, and a variety of arcade options are located within the “Other” filter.