Cocoa Casino

Key Rating

2.6/5

Key Rating

2.61

Section Rating

Ownership and Associations

4.12

Software Providers

1.9

Games and House Advantage

1.38

Promotions and Bonuses

4.56

Countries and Languages

1.81

Banking and Payouts

2.15

Contacts and Support

3.44

Supervising Authorities

1.69

Standings at Gambling Portals

2.36

Player Experiences

1st of   184  casinos accepting   United States: Virginia
  • + FREE 100%
    €1000

    + 777 spins

    Welcome bonus. Click the icon to claim.

  • Slots:94
    Table Games:6
    Video Poker:7
    Arcade and Variety:10
  • Estimated payout time is 6 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is accredited by an authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Curacao
  • Dispute resolver
    AskGamblers

Cocoa Casino Review — Main Takes

For almost a decade, the Cocoa Casino has been providing its services with the motto of its founder, James McKinnon: “I hope you will enjoy everything we have to offer.” Among these enjoyable offerings are the following:

  • Vast Library of Slots

    This covers from the classic three-reel and five-reel games to the interactive slot machines that provide extra features, bonus rounds, and an advanced storyline.

  • Decent Bonuses

    There are several options for the welcome offer as well as a few no-deposit promotions. Reload bonuses and other promotions are available as well.

  • Download or Play Instantly

    Customers can play instantly from the browser or download the client.

  • Slow Payouts

    The confirmed payout time is about eight days to e-wallets.

  • No Live Chat

    Customer support is available via phone or email and resolves the majority of complaints.

Latest casino news

General Information
Section Rating  

3.1 /5

Main

Associated Companies
Affiliate Program
Aff Dynasty
Licensed in
Curacao
Year Established
2006 

Associated Casinos

Titles
Average rating
2.55
Partner Casino Restrictions
Unknown

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

18:26 (UTC-5)

Live chat

Yes

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

None

Other email

Send an Email

Complaints Handling Procedure

Procedure

Not specified

Licensing Authority

Location

Curacao

License Name

eGaming licensing services

Complain

via Website Form

Postal Address
None
Phone

+5999-465-1134

Fax

+5999-465-1136

Email

info@curacao-egaming.com

Web Site

http://www.curacao-egaming.com/

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

None

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

Not represented

Askgamblers

Representative

Other

Facebook

No Page

Our Take

Launched in 2006 and owned by one of the largest gambling groups, Silverstone Overseas, Cocoa Casino is just one part of the whole branch of operators. These include names like Sahara Sands, Da Vinci’s Gold, Pantasia, Lion Slots, Malibu Club, Platinum Reels, and several more. The brand’s services are supervised by IBAS and eCOGRA and are licensed in Curacao.

 

The available playing modes include instant play and a downloadable client. Unfortunately, there is no mobile version, but users are welcome to check out their sister sites if they want to play from their portable devices. The platform features two language options: Italian and English.

 

Residents of Germany, the Netherlands, Romania, Russia, and Belarus tend to be the most frequent users. Those that use the German IP address can click here for more operators that will accept them.

 

The sign-up process is simple and fast and includes only one step, which involves filling out the application form and adjusting the account’s settings. After this, new clients can claim the welcome bonus and browse other types of offers as well.

Banking and Payouts
Section Rating  

2.2 /5

Payment Methods for United States: Virginia

Voucher
Cash Transfer
Credit Card
EWallet
Bank Transfer
Currencies
EUR, ZAR, GBP, USD, AUD, NZD, BTC, LTC, BCH  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 2 to 5 Business days
By cheque
N/A
Of that, reversal period

Unknown

Reported payout time
For this casino
Not enough data
For all associated casinos

Not enough data

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 1 to 11 days, best guess 6 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
Not enough data

Limits

Max cashout one time

500

Max cashout monthly

4000

Fees

Player Activity

Account inactivity for 180 days may result in fees

Our Take

The banking options that allow both withdrawals and depositing are e-wallets like Neteller, Skrill, and EcoPayz and cards like MasterCard and Visa. The Paysafecard voucher, along with UseMyFunds banking, is available for depositing only.

 

Customers can deposit a minimum of USD 50 in U.S. or Australian dollars, Euros, South African rands, or British pounds. The maximum cash-out is reportedly unknown; however, players can check the Cashier tab to find out this information. The estimated payout time is about eight days, which has been confirmed by users.

Web Reputation
Section Rating  

2.3 /5

Gambling Portal Ratings

LCB
2.5
Askgamblers Casino
6.72
ThePOGG
2.15

Gambling Portal Statuses

LCB

No Status

Askgamblers

No Status

Casinomeister

No can do

Online Casino City

No Status

Our Take

Most of the feedback is positive concerning the versatile bonuses and game variety, although there are some complaints about slow payouts. All of the disputes can be resolved by the company’s representatives, who are available via email and phone; there is no live chat option.

 

Gambling portals have rated the company’s services with average scores. For instance, AskGamblers has given it 6 points out of 10, LCB has rated it at two out of five, and the POGG has ranked it at two out of ten with the status of “Not Recommended.”

Promotions and Bonuses
Section Rating  

4.6 /5

Total Bonus

After playing your 100% Welcome Bonus you get 777 Free Spins on the Dollars to Donuts

€1550

Key Facts - Cocoa Casino Bonus Review

  • Promo Codes:

    All promotions can be claimed after registration, and no coupon codes are required.

  • No-Deposit Offer:

    New members will get a no-deposit bonus of USD 10 that can be used toward the platform’s regular wagering requirements.

  • Wagering Requirements:

    The play-through rule is difficult as the bonuses must be wagered 80 times.

  • Cashable:

    All of the promotions are cashable upon meeting the wagering requirements.

Play-through Requirement and Bonus Structure

Info

No Deposit Free Spins

Free Spins Bonus

40 Free Spins with Juicy Jewels Slot

  • N/A
  • €50
  • 20XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

*- New player accounts - 20x bonus amount playthrough on the specific slot for the free spins - The Max cash out is $50 (All Currencies) - Restricted countries for no-deposit bonus: China, Finland, Ukraine and Malaysia

Info

Cocoa Sign Up Bonus

First Deposit Welcome Bonus - Option 1

After playing your 100% Welcome Bonus you get 777 Free Spins on the Dollars to Donuts

  • 100%
  • €1000
  • 20XB
NEW100_777SPINS
Copy to Clipboard
Info

Bitcoin Welcome Bonus

First Deposit Welcome Bonus - Option 2

Cashier Name: 300BTC
38x playthrough | No max cashout
100% Cashback (After completing the 300% Crypto BonusCashier Name: 100BTC_BACK
5x playthrough

  • 300%
  • €300
  • 38XB
Bonus Code

No bonus code required.

Redemption Procedure: Claiming online

Info
  • 200%
  • €200
  • 30XB
200MATCH
Copy to Clipboard

Our Take

The welcome bonus is a match of 100% of the first deposit and goes as high as USD 500. To participate, new players need to deposit a minimum of USD 25 and up to USD 500. Those who prefer to go big can choose a high-roller welcome bonus, which is USD 1,000 on top of a USD 1,500 minimum first deposit.

 

In addition, there is a referral offer of USD 50 for each new player you refer. The minimum deposit for the new player is USD 50. Also, there is a 15% reload bonus for depositing via options like Ukash, Neteller, Ecopayz, and Skrill.

Games and Software
Section Rating  

1.6 /5

Downloadable Software

Provider

Rival

Popularity

4 (used by 41 out of 1005 casinos)

Game Speed

Medium (BlackJack Unknown, Roulette Unknown, Videoslots 1 spm)

PC Performance

Light (CPU Unknown, Ram Unknown, HDD Unknown)

Number of games

123 (Slots: 94, Video Poker: 7, Table Games: 8, Arcade and Variety: 14)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Rival ?
BetSoft ?
Tom Horn Enterprise ?
Show all Providers
Sub Total?

Software

Supported Softwares
Android IOS Windows

Popular Games on Cocoa Casino

Our Take

Rival has provided approximately 120 releases for both the downloadable version and the instant play version. The majority of the available games are slot machines, with fewer arcades and about seven types of table games and video pokers.

 

The lobby contains tabs that include Slots, Interactive, Progressive, Table Games, Video Poker, and Specialty. Slot machines are divided into 3-reel, 5-reel, i-slots, and progressives, with games like Global Cup Soccer, Gold Rush, Bust-a-Vault, 5-Reel Circus, Opera Night, Candy Cottage, A Switch in Time, Baby Boomers, Spy Game, Money Magic, Major Moolah, and much more.

 

Table play includes game like baccarat, European and American roulette, blackjack, craps, Red Dog, 5-Card Poker, and Pai Gow. The video poker library includes releases like classic Jacks or Better, Double Joker, Aces and Faces, and Deuces Wild. Admirers of arcades will enjoy the traditional keno, Penguin’s Payday, sudoku, Tiki Treasure, and Gunslingers Gold.