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Casino Glossary

  • Bonus Abuse

    Casino

    Taking advantage of bonus offers with the sole intention of making a profit.  Since players' true intentions are not known to anyone but themselves, the term has no rigorous definition. Some casinos use this vague term as an excuse to void players' winnings.

    See also: Advantage Player, Bonus, Promotion

  • Player Verification

    Casino

    A procedure required by casinos to verify the player's identity, age, address, and other relevant information , typically by sending copies of the appropriate documents over email.

    Synonym: Know Your Customer

  • Know Your Customer

    Casino

    Relevant information obtained from the players for the purpose of verifying their credentials to prevent identity theft, financial fraud, or money laundering. 

    Synonym: Player Verification

  • E-Wallet

    Casino

    An online payment account that allows users to store money, make deposits into casinos and accept payouts.

    Synonym: Web Wallet

  • Sticky Bonus

    Casino

    A bonus that cannot be withdrawn from the player's account even when all wagering requirements are completed. The bonus amount is deducted from the total amount at the time of withdrawal.  

    Synonym: Non-cashable Bonus, Play Bonus

    Antonym: Cashable Bonus

    See also: Bonus, Promotion

  • Non-cashable Bonus

    Casino

    a bonus that cannot be cashed out from the player's account when wagering requirements are completed.

    Synonym: Sticky Bonus, Play Bonus

    Antonym: Cashable Bonus

    See also: Bonus, Promotion

  • Gambling Portal

    Casino

    A website that offers information on various gambling-related topics, such as casino reviews, promotions and bonuses, casino games, etc. It may also have a forum for gamblers, gambling news, gaming tips, game rules, and more.

  • Non-payment

    Casino

    A casino's practice of refusing or indefinitely delaying winnings payout. Read our Rogue Casino Practices page find out how to avoid non-paying casinos.

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