Captain Jack Casino

Key Rating

3.1/5

Key Rating

3.06

Section Rating

Ownership and Associations

2.01

Software Providers

3.8

Games and House Advantage

3.82

Promotions and Bonuses

4.43

Countries and Languages

1.52

Banking and Payouts

0.65

Contacts and Support

3.04

Supervising Authorities

3.41

Standings at Gambling Portals

0.81

Player Experiences

2.8
1st of   188  casinos accepting   United States: Virginia
  • 250%
    Unlim

    Welcome bonus. Click the icon to claim.

  • Slots:109
    Table Games:4
    Video Poker:14
    Arcade and Variety:5
  • Estimated payout time is 31 days. Click the icon for more details.
    Live dealer games are not available. Click the icon for more details.
    This casino is not accredited by any authority which accepts and actively pursues players' complaints. Click the icon for more details.

Supervision

  • SUPERVISION
    Nowhere
  • Dispute resolver
    Central Dispute System

Captain Jack Casino Review — Main Takes

Captain Jack Casino belongs to a big network owned by Ace Revenue Group. This is an experienced brand that has been supplying players with services for over five years. It has both pros and cons that our readers should weigh carefully before embarking on this legendary ship to cruise the seas for gold:

  • Selection of Gaming Modes

    Those who prefer old-style gambling can use the download option, while fans of dynamic gaming are offered instant play from their browser.

  • Basic Mobile Assistance

    There is no app, but the mobile version is available for everyone who likes to bet and wager on the go.

  • Several Sister Sites

    Those who enjoy the Ace Revenue Group can also register and play at a minimum of five other places managed by this company.

  • Disturbing Online Reputation

    Several popular portals, as well as the majority of registered customers, leave negative feedback about the recent treatment that they have received.

  • Slow Payouts

    Combined with low withdrawal limits, payouts that extend up to 15 days can cause a lot of inconveniences and questions.

  • Mono-Software Library

    RealTime Gaming powers the library and supplies it with all game types.

Latest casino news

Four Fantasy-Themed Slots to Play in September

Four Fantasy-Themed Slots to Play in September

#GameRelease 

There are hundreds of slot machines that feature elements of fantasy, and new releases continue to appear, as both players and software providers find this theme exciting and fun. Moreover, it gives plenty of room for the imagination and the creation of exciting plots. Today, we will look at four such games. They are very different at first sight, but all of them have the same feature – fantasy elements in their storylines.

CasinoLuck Updates Welcome Bonus for UK Players

CasinoLuck Updates Welcome Bonus for UK Players

#Promotions  #GambleLike_UK  #CasinoSpins 

September brings some good news for players from the UK who want to find a new operator to play their favorite video slots. They can pay attention to CasinoLuck, as this brand has recently changed the welcome offer for new players to offer them free spins on a popular slot and a cash deal that can be spent on any other game. Let’s look at this promotion in more detail!

General Information
Section Rating  

2.8 /5

Main

Associated Companies
Affiliate Program
Ace Revenue
Licensed in
Nowhere
Year Established
2010 

Associated Casinos

Titles
Average rating
2.9

Additional Betting Options

Associated Companies
  • None

Languages Supported

Casino Web Site
English

Country Limitations for United States: Virginia

No restrictions specified

Targeted Countries

Targeted Countries
No targeted specified

Contacts and Support

Current Casino Time

11:20 (UTC-5)

Live chat

Registered players only

24/7 support

Yes

Website FAQs

Yes

Email

General email

Send an Email

Feedback Form

None

VIP email

Send an Email

Other email

Send an Email

Phone

International

UK

Canada US

+1- 888-288-2939

Other countries

Fax

International

Unknown

UK

Unknown

Canada US

+1-866-725-1102

Other countries

Unknown

Complaints Handling Procedure

Procedure

Complaints submitted to CDS and resolved by casino

Licensing Authority

Location

Nowhere

License Name

None

Complain

None

Postal Address
None
Phone

None

Fax

None

Email

Unknown

Web Site

Unknown

Note
None

Supervising Organizations

eCOGRA

Not Accepted

IBAS

Not Accepted

Other Organizations

CDS

Gambling Portals
Many casinos are represented at top gambling portals, providing an additional complaints option. In addition to that CasinoMeister offers their register members a unique PAB service
Read more in Glossary

lcb.org

Representative

Casinomeister

PAB  + Representative

Askgamblers

Representative

Other

Facebook

Inactive Page

Our Take

Captain Jack has been operating on the online gambling market since 2010. It is one of the casinos managed by Ace Revenue Group, which also runs Silver OakPlanet 7, Ring Master, Royal Ace, and Slot Madness. The owner, Ace Revenue Group, was founded in the Netherlands more than ten years ago and is a licensed company with offices around the world.

 

The reviewed platform is available only in English. It is stylized as an old wooden pirate ship. On the main page, passengers will see the list of recent winners, shortcuts to games, and basic information about the crew. Among the unique features is the Recordable Trust option. It is a built-in tracker that keeps a record of visitors’ financial transactions, game history, time and date of transactions, and amounts that were deposited, wagered, lost, and won. All of this will help players to keep track of all their actions in case something gets lost or forgotten or if misunderstandings occur.

The majority of loyal clients are from the United States, Germany, Czech Republic, Canada, and the Netherlands. Residents from a variety of other countries around the world are allowed to register as well.

Everyone is offered three gaming modes. The first one is download. The software is installed automatically and, as a result, provides access to the complete game library. Another way to play is instantly from the browser. All game types are available in this mode, and there is a decent selection of entertainment. Finally, those who like to gamble from portable devices can use the mobile version. It is instant, and no download is required. The version is compatible with the major portable devices.

The sign-up form is located on the home page. Logging in allows players to select from among a variety of games and promotions, to bet and win real money, and to become a VIP with a variety of benefits.

Banking and Payouts
Section Rating  

0.7 /5

Payment Methods for United States: Virginia

Credit Card
EWallet
Bank Transfer
Currencies
USD  

Payout Times

Advertised payout time
To e-wallets
For casinos not allowing e-wallet withdrawals we used the method with fastest advertised payout time available
Read more in Glossary
from 13 to 17 Business days
By cheque
from 13 to 17 Business days
Of that, reversal period

3 days

Reported payout time
For this casino
from 14 to 21 days, median is 18 days
For all associated casinos

from 14 to 120 days, median is 42 days

KeyToCasino estimated payout time
Estimate is based on the combination of Advertised Payout Time from casino and Reported Payout Time from player experiences
Read more in Glossary
To e-wallets
from 14 to 74 days, best guess 31 days
Non-payment risk
Non-payment risk is estimated based on the numbers of player experiences reporting a payment and a non-payment
Read more in Glossary
25%

Limits

Max cashout one time

2500

Max cashout monthly

10000

Withdrawal Min

Minimum allowed withdrawal amount is 100 USD

Max cashout details

A maximum withdrawal is 2,500 USD per week

Fees

Player Activity

Account inactivity for 180 days may result in fees

Withdrawal Fees

All withdrawals by check or money transfer may be subject to a processing fee.

Other

Withdrawals

Players depositing by Credit Card will be paid by either check or cash transfer

Other

Withdrawals

Payments sent in check form must be deposited within 30 days of receipt

Our Take

Bitcoins and U.S. dollars are the only two currency options available here. The types of deposit methods are not diverse either. The choice is limited to a few e-wallets, including Bitcoin and Neteller; major cards like Visa; and offline bank transfer.

Withdrawal sums start from a minimum of USD 100. No more than USD 2,500 can be withdrawn in a single transaction, and monthly cash-outs are limited to USD 10,000. Keeping this in mind, users should also remember that the payout time is from 13 to 17 days regardless of the withdrawal method. The estimated non-payment risk is relatively low at 25%.

Web Reputation
Section Rating  

1.8 /5

Gambling Portal Ratings

LCB
1.2
Askgamblers Casino
3.38
ThePOGG
1.15

Gambling Portal Statuses

LCB

Warning list

Askgamblers

No Status

Casinomeister

Reservation

Online Casino City

No Status

Our Take

The tendency of Ace Revenue Group is to receive low ratings. Captain Jack is no exception. The review from CasinoListings features the status “Worst of the worst,” and the portal rates it one out of five. The same rating is given at LCB, and it is accompanied by the status of “Warning List.” The POGG Rating is not optimistic either with its one out of ten verdict. The only portal where ratings are above minimal is AskGamblers, which publishes five out of ten.

Registered members enjoy the selection of games and the quality of the software. As for all other aspects, they cause negative feedback. The majority of issues involve slow payouts. There have also been cases of non-payment. Regardless of the source of the problems, everyone can submit complaints to CDS and contact representatives by phone, e-mail, or 24/7 live chat.

Promotions and Bonuses
Section Rating  

4.4 /5

Key Facts - Captain Jack Casino Bonus Review

  • Bonus Offers:

    Sign-up bonuses, ongoing deposit offers, and loyalty points are among the regular promotions.

  • Game Contribution:

    Slot machines and arcade games contribute 100%. Video pokers count 50% toward the wagering requirements. Table games contribute up to 50%.

  • Promo Codes:

    Bonus codes may or may not be needed depending on the promotion. Several codes are listed in our chart.

  • Non-Cashable:

    Once the time of the deal runs out, it expires, and only winnings from the bonus can be cashed out if all the requirements have been met.

Play-through Requirement and Bonus Structure

Info

Welcome Bonus

New Player No Deposit Bonus

bonus is100% of previous 6-th,7-th,8-th,9-th deposits

  • 100%
  • $ 2000
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Contacting support after fulfilling terms

Info
  • 100%
  • $ 1000
  • 30XBD
S001
Copy to Clipboard
Info

Welcome Bonus

Second Deposit Welcome Bonus

bonus for second (code GS002),third (GS003),fourth (GS004) deposits

  • 100%
  • $ 1000
  • 30XBD
GS002
Copy to Clipboard
Info

Welcome Bonus

Fifth Deposit Welcome Bonus

bonus is 50% of all previous 4 first deposits

  • 50%
  • $ 1000
  • 30XBD
Bonus Code

No bonus code required.

Redemption Procedure: Contacting support after deposit

Info

Welcome Bonus

Sixth Deposit Welcome Bonus

bonus for sixth (code GS006),seventh (GS007),eighth (GS008),nineth (GS009) deposits

  • 100%
  • $ 1000
  • 30XBD
GS006
Copy to Clipboard
Info

Weekly Cash-Back

Cash Back Bonus - Option 1

required deposit may be splitted to several weekly deposits

  • 20%
  • $ 200
  • 30XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after fulfilling terms

Info

No Rules Slots Bonus

  • 180%
  • Unlimited
  • 0XB
ACKS180
Copy to Clipboard
Info

All Games Bonus

  • 250%
  • Unlimited
  • 30XBD
JACKS250
Copy to Clipboard
Info

Weekly Cash-Back

Cash Back Bonus - Option 1

required deposit may be splitted to several weekly deposits

  • 30%
  • $ 1500
  • 30XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after fulfilling terms

Info

Weekly Cash-Back

Cash Back Bonus - Option 1

required deposit may be splitted to several weekly deposits

  • 40%
  • $ 4000
  • 30XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after fulfilling terms

Info

Weekly Cash-Back

Cash Back Bonus - Option 1

required deposit may be splitted to several weekly deposits

  • 50%
  • Unlimited
  • 30XB
Bonus Code

No bonus code required.

Redemption Procedure: Automatically after fulfilling terms

Our Take

The sign-up bonus is a massive package up to USD 11,000 on the first ten deposits. Each deposit is matched 100%, and the minimum amount that should be added to the account in order to receive this promotion is USD 30. The play-through requirements are easy if the bonus is wagered on slot machines and arcade games. In this case, it has to be rolled over 30x. If, however, players decide to wager it on table games and video pokers, the requirements rise to 60xB.

Active participants enjoy another deposit offer, which is called the No-Rules Slots Bonus. It is a 180% match on slot machines and arcade games, and no rollover requirements or maximum cash limits are applied to it. This promotion has a modification for all games types, which is a 250% match, but here the wagering requirements of 30xB apply.

There are also five levels of the VIP program. Each one comes with its own benefits, such as higher table limits and weekly cash back for a Stowaway, a personal account manager and unique VIP bonuses for a Swabbie, fast withdrawals and one loyalty point per each USD 5 wagered for a Swashbuckler, gifts and 17% monthly insurance for a Buccaneer, and many benefits for a Captain, including 20% monthly insurance, one loyalty point per each USD 2 wagered, and many more.

Games and Software
Section Rating  

3.8 /5

Downloadable Software

Provider

Realtime Gaming

Popularity

2 (used by 57 out of 1104 casinos)

Game Speed

Medium (BlackJack 16 hpm, Roulette 8 spm, Videoslots 42 spm)

PC Performance

Light (CPU 15%, Ram 200MB, HDD 100MB)

Number of games

182 (Slots: 108, Video Poker: 60, Table Games: 7, Arcade and Variety: 7)

Instant-Play Software

Sort by:

Providers Total SlotsTable GamesVideo PokerArcade & Variety
Realtime Gaming 87
Total87

Software

Supported Softwares
Android IOS Windows

Popular Games on Captain Jack Casino

Our Take

RealTime Gaming fills the library with more than 100 games of all types, except for live dealer. All entertainment is located in one lobby and filtered by types. Most of the collection is slot machines. Arcades include keno, bingo, and scratch cards. Video pokers allow players to select from among the most popular variations. The assortment of table games is decent, with several types of roulette and blackjack games, table pokers, baccarat, craps, and Sic Bo.